Introduction
Welcome to Flagship Flight Inc. ("Flagship Flight", "we", "our", or "us"). We are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, share, and disclose your information when you access or use our website, mobile platform, or interact with us in any way.
This policy applies to information collected through www.flagshipflight.com, our mobile website, and other platforms or services that reference this Privacy Policy (collectively, the "Services").
Personal Information We Collect
"Personal Information" refers to data that identifies you as an individual or relates to an identifiable person. This may include, but is not limited to:
- Full name and contact details (address, phone number, email)
- Payment and billing information (e.g., card numbers)
- Government-issued identification (passport, TSA known traveler number)
- Travel preferences and booking details
- Social media handles
- Demographic data
- Device and analytics identifiers
- Inferences derived from your behavior or preferences
If you provide information about another individual (e.g., travel companion), you confirm you have the authority to do so and agree that such data may be used in line with this Privacy Policy.
How We Collect Personal Information
We may collect personal information through:
- Our Website or Mobile Services: For example, when booking travel, subscribing to communications, entering promotions, or submitting inquiries.
- Offline Interactions: Including calls to customer support.
- Third-Party Sources: Such as public databases, partners, social networks, or affiliates.
Analytics and Advertising Data
We and our third-party partners may automatically collect technical data and behavioral insights to better understand how you use our Services. This may include:
- IP addresses, device types, and browser settings
- Session activity (e.g., pages viewed, time on site, navigation paths)
- Ad interaction metrics (e.g., clickthroughs, conversions)
- Location data (via IP or device GPS)
- Cookies, pixels, Flash objects, and similar tracking technologies
Some of this data may be combined with your personal information to personalize experiences and will be treated accordingly under this Policy.
Use of Your Personal Information
We may use your personal information to:
- Process and manage bookings and payments
- Communicate confirmations and travel updates
- Provide customer service and respond to inquiries
- Send marketing communications or promotional offers (with your consent, where applicable)
- Customize your online experience and provide location-specific content
- Run contests, surveys, or loyalty programs
- Conduct internal business operations such as audits, data analysis, fraud detection, and product improvement
- Comply with legal obligations and regulatory requirements
Disclosure of Personal Information
Your information may be disclosed to:
- Our corporate affiliates and subsidiaries for consistent service delivery
- Trusted travel partners (e.g., airlines, hotels, car rental companies) for fulfilling bookings
- Third-party service providers offering support services like payment processing, marketing, or hosting
- Business partners and affiliates, where necessary for co-branded offerings or ad placements
- Government authorities or legal bodies, as required by law
- Social media platforms, when you engage in social sharing or link your account
- In connection with a business transaction, such as a merger, acquisition, or asset sale
We do not sell personal information to third parties.
Advertising & Tracking Technologies
We use advertising and analytics technologies to serve relevant ads and measure their performance. These may include cookies, tracking pixels, device identifiers, and hashed data (e.g., email or phone numbers). Information gathered may be shared with advertising platforms and partners to improve targeting and delivery of ads across devices and platforms.
To manage your preferences or opt out of interest-based advertising, you can visit:
- www.aboutads.info/choices
- www.networkadvertising.org/managing/opt_out.asp
- Download the AppChoices app for mobile preferences
Data Security
We implement commercially reasonable security measures to protect personal information. However, no digital system is completely secure. If you suspect unauthorized access or a breach, please notify us immediately using the contact details below.
Your Privacy Rights
- Marketing Opt-Out: You may unsubscribe from marketing emails by following the opt-out link provided in each message or by contacting us directly. Please note, transactional communications (e.g., booking confirmations) are not subject to opt-out.
- Marketing Opt-Out: You may unsubscribe from marketing emails by following the opt-out link provided in each message or by contacting us directly. Please note, transactional communications (e.g., booking confirmations) are not subject to opt-out.
- Minors: Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Jurisdictional Disclosures
- Non-U.S. Residents: By using our Services, you acknowledge that your information may be transferred to and processed in the United States. Data transfer safeguards will be applied as required by applicable law (e.g., GDPR).
- European Union (GDPR): Residents of the EEA have additional rights under the General Data Protection Regulation (GDPR). To view our GDPR Notice
- U.S. State Privacy Laws: Residents of certain U.S. states, including California, Virginia, Texas, and others, may have specific privacy rights under local legislation. To review your rights and how to exercise them
- U.S. State Privacy Laws: Residents of certain U.S. states, including California, Virginia, Texas, and others, may have specific privacy rights under local legislation. To review your rights and how to exercise them.
Third-Party Services
This Privacy Policy does not cover third-party websites or services that may be linked to or integrated with our Services. We recommend reviewing those entities' privacy policies directly.
Sensitive Information
We request that you do not share sensitive personal information (e.g., health status, political opinions, biometric data, or criminal history) unless specifically required for travel services (e.g., dietary needs or accessibility requests).
Updates to this Privacy Policy
This Policy may be updated from time to time. The “Effective Date” at the top indicates the latest revision. Continued use of our Services after updates constitutes acceptance of the revised terms.
Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact:
Flagship Flight Inc.
154 Center Ln #B
Levittown, NY 11756 USA
Email: info@flagshipflight.com
Please do not include sensitive information (e.g., payment details) in email communications.